We at The Jacket Merchant offer worldwide shipping through trusted courier partners such as DHL, FedEx, and UPS, with the service selected based on your location. Every order includes a tracking number so you can easily monitor its progress online.

Standard Delivery Time

Orders typically arrive within 6–10 business days.
Customized products may take 7–14 business days for delivery.

Expedited Shipping

For faster service, we offer expedited shipping with an estimated delivery time of 4–8 business days.
Please note that all delivery timelines are estimates and may vary depending on your destination, customs processing, and courier-related delays.

Returns

If you are not fully satisfied with your purchase, you may request a return within 30 days of receiving your order. Returned items must be unused, in their original condition, and include all original packaging. You may initiate a return under the following circumstances:

• You received a defective or damaged product.
• An item is missing from your order.
• Your order was delivered later than the promised timeframe.
• Your package was lost during transit.

Need Assistance?

We offer a 30-days return and exchange policy. For more details, please visit our Return Policy