Privacy Policy

Privacy Commitment

At The Jacket Merchant, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information Collection

We may collect the following types of information when you browse our website, create an account, or place an order:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (securely processed through third-party payment providers)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and browsing activity

2. Use of Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Send promotional emails (you can unsubscribe anytime)
  • Prevent fraud and enhance security
  • Meet legal and regulatory requirements

3. Cookies & Tracking Tools

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Analyze website traffic and performance
  • Support marketing and advertising efforts

You can disable cookies through your browser settings; however, some features of our website may not function properly.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third-party service providers for business purposes, such as:

  • Payment processors
  • Shipping carriers
  • Website hosting services
  • Analytics providers
  • Marketing platforms

These partners are required to keep your information secure and use it only for authorized purposes.

5. Protecting Your Data

We take appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses SSL encryption to ensure secure data transmission.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our policies and agreements

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, we will promptly delete it.

9. External Website Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

Address: 9082 Parkway East, Unit 15
Birmingham, AL 35206
United States

Phone Number: +1 628 262 5246
Email: [email protected]