Shipping Information
At The Jacket Merchant, our dedication is to ensure the prompt and secure delivery of your order, providing a gratifying shopping experience. We have established a shipping policy that prioritizes transparency and customer satisfaction.
Shipping Timeframe: Our goal is to deliver your order worldwide within 6-10 business days after receiving your online payment. This timeframe is carefully chosen to uphold the excellent quality of our jackets and streamline logistical processes efficiently.
Order Confirmation and Tracking: Upon processing your order and preparing it for shipment, you will receive an order confirmation. This communication includes details about the availability of your selected jacket. Additionally, we will furnish tracking information via email, allowing you to effortlessly monitor your order’s journey to your doorstep.
Courier Services: To ensure timely and reliable delivery, The Jacket Merchant exclusively utilizes well-established and reputable courier services such as FedEx, DHL, and UPS. These trusted partners play a crucial role in upholding our commitment to delivering your order in optimal condition within the specified timeframe.
Shipping Address Requirements: We kindly request that you provide a physical residential or street address for shipping purposes. Please refrain from using P.O. Box/APO/FPO addresses, as our courier services necessitate a physical address for accurate and punctual delivery.
Customs Duty: It is essential to note that customers are responsible for any customs duties applicable to the parcel. The precise amount of customs duty is contingent on the regulations of the destination country and must be borne by the recipient.
Product Availability and Shipping Locations: The shipping timeframe for your order may vary based on the availability and size of the product. In some cases, orders may be expedited by shipping from our international manufacturing warehouses to enhance efficiency.
Contact Us: Should you have any inquiries about your order or require further clarification about our shipping policy, please do not hesitate to contact us at: [email protected]. Our dedicated customer service team is always ready to assist you with any needs or concerns.